Answers to

Frequently Asked Questions

We know you will have many questions and below is some frequently asked questions and answers. We also offer you access to our UK based support team based in Glasgow on 0141-471-2999.We are here to help.

Frequently asked questions

If your question (and answer) is not listed please call us at our UK based support centre in Glasgow on 0141-471-2999. We are here to help

Contact us

Yes, we provide the facility to invite up to 5 executors or power of attorneys

Once we have been contacted by your solicitor and / or executor, we check they have rights to access your executor box and release the information held

Yes, we provide the facility to invite up to 5 executors or power of attorneys

Our platform ensures a high level of security by leveraging robust technologies and best practices. Google Cloud provides a secure execution environment for our backend logic, while Firebase offers granular access control and benefits from Firebaseís extensive security measures. Payment processing is handled through Stripe, which is PCI DSS compliant and protects sensitive payment information. We secure communication with HTTPS encryption and follow a RESTful architecture to ensure secure data exchanges. Regular security monitoring, updates, and assessments are conducted to mitigate potential risks and maintain a secure environment for our users.

The access to your executor box is controlled by you. You give your executor access immediately or on death. The information listed within your executor box is a read only facility so there is no access to your accounts and funds cannot be moved.

Do you Have a Will?

Although not a requirement for My Executor Box we strongly recommend you arrange a will to ensure your wishes are carried out and your chosen beneficiaries benefit. Don't leave your estate to the rules of intestacy (no will). We can recommend a solicitor to arrange your will. Click below to request a local solicitor contacts you.